We are thrilled to introduce you to our brand new trading application that promises an enhanced trading experience like never before. To ensure you seamlessly transition to this enhanced platform, we have streamlined the migration process. In this article, we outline the important points to keep in mind as we migrate your account.
Here’s what you need to know:
- Timelines: Your account is scheduled to be migrated to our new application within the next 1-3 days.
- Migration confirmation: Once the migration is complete you will receive an email from our side confirming the migration.
- App link: You will find the new application download links in the above mentioned email.
- New login credentials: After the migration, you will receive an email on your registered email ID containing your new login credentials. Please check the email subject “Your login credentials for TradeSmart”. These credentials are crucial for accessing your account on the new platform.
- Access to earlier applications: Kindly note that your previous trading applications (Nest Trader, Dartstock, Sine & TradeSmart mobile apps and Swing web) access will be discontinued once the migration is completed. After the migration, the new mobile app TradeSmart 2.0 and Desktop based app TradeSmart (which redirects the user to our KB) will be the only platforms available for trading. We encourage you to use the new application for all your trading activities.
- Migration assistance: Our dedicated support team is committed to guiding you through the migration process. Should you encounter any difficulties or have questions, please feel free to reach out to our customer service team, who will be more than happy to assist you.
- Share feedback: If you notice any changes or have any suggestions regarding the new trading application, kindly utilize the in-app feedback form for easy submission.
- Eager to know the trading application features? Below are the quick links.
The new trading application comes packed with exciting features designed to elevate your trading experience. Explore these exciting features about our new Mobile and Desktop applications (article 4 link will be given).
We are committed to making this migration as effortless as possible. Your trading experience is our top priority, and we are excited to have you join us on this new journey. Should you have any questions or require assistance at any stage, please do not hesitate to contact us at 022-61208000 / 42878000 or email us at [email protected]
Thank you for your trust and continued partnership. Here’s to a new era of seamless and advanced trading!