Please click here to know the detailed procedure to change the bank account details.
Category: Demat Account Queries & Solutions
TradeSmart helps you to get your queries resolved related to demat account such as account opening and more. Visit to read now!
Account Opening(21)
Can the buy today, sell tomorrow (BTST) facility be used even if I don’t have a demat account with your company?
No. BTST facility can only be used if you have a demat account also with VNS.
For what period of time can my Trading & Demat Account remain active without trading?
If you don’t trade for a period of 1 year, your Trading and Demat Account may become dormant. To activate the account you may have to email us duly signed Dormant account activation form and self attested copy of Pan card and latest 6 months bank statement to [email protected] email ID.
How can I reset my Back Office password?
You can reset your back office password yourself through our website itself.
Can I call and trade?
Yes, but the call -n – trade charges will be applicable.For list of charges click here.
Can I add another Bank account to my trading account?
Yes you can. Please submit to us a cancelled cheque of that particular Bank or e-mail us the scanned copy of cancelled cheque. This cheque should have your Name, IFSC Code & MICR No. printed on it. If the cheque does not have the above details printed on it then please send us your recent […]
Can a minor open trading Demat account
a) Demat account can be opened in the name of a minor child by the natural guardian (parents) or court-appointed guardians only. b) The guardian needs to fulfill all requirements for documents and KYC norms to open the account in the name of the minor. c) A minor cannot be a joint holder in a […]
Can I provide Rent Agreement as Address proof?
Yes, you can.
If I don’t have PAN Card copy but have the PAN number, can I submit the PAN number for account opening?
In accordance with the SEBI guidelines PAN card is compulsory documents for all categories of demat account holders.
What is the relation between the TradeSmart and VNS Finance and VNS Commodities?
Our company is registered as VNS Finance & Capital Services Ltd with SEBI, NSE, BSE & VNS Commodities Pvt Ltd.with MCX & NCDEX . TradeSmart is a brand name for online trading segment of VNS.