1. TradeSmart

      Hello Abhishek,
      The FoxTrader terminal is available for our users. We shall update our users in case of any difficulties or non-availability of the same in future.

    1. Trade Smart Online

      Hello Sake,
      Once you buy any shares, you shall receive the shares from exchange to your demat account on T+2 days. Once you receive the shares from exchange you can keep the shares in your demat account for long time. You can see the shares in holdings section in Sine app whenever you login to the application.

  1. Sid Raw

    I have around 1.5 lacs of delivery shares in my portfolio. Can I buy future contract of a nifty without any additional margin. I will hedge it with put option so no max risk. Pls advise asap.

    1. Trade Smart Online

      Hello Sid Raw,
      To buy derivatives position, you need to have cash also in your account. Example: Let’s assume you have a cash of 10000 and your collateral/pledge values is 135000 (After haircut of 10% on 150000), then you can use upto 15000 (1.5 times of available cash) from your collateral. Hence, you would get 25000 (10000+15000) total margin for trading. Depending upon the cash in your trading account, your trading value is decided. Please refer our blog on Margin against shares, available in demat account.

  2. Ashish Gupta

    Hi there,
    I am ..
    I just want to know about how much margin you give initially??
    like i get 5 times or10 times or 20 times margin ??
    with Rs.5,000 should i Trade for Rs.50,000??

  3. Mayur Agrawal


    Do you provide orders of type ‘Good till cancelled’ that can span for 2 or three months? This feature is provided by icicidirect where I place orders in which are VTC(valid till cancelled) so that I dont have to place my orders everyday.

  4. vijay

    Can you give access to your paid trained vedio’s of webnairs once we become your customer after opening of trading a/c with you, so that that vedios may be helpfull

    1. Trade Smart Online

      Hello Vijay,
      The paid webinar links are available to only those clients who have paid for it. You may refer our free webinars. After you open the account, you would get all the webinar invitations. You can attend as per your requirements.

  5. Freelance Trader

    Hi, Do you facilitate Algo Trading. If I have a Strategy and application that trades automatically, do you provide an API to link my robo trader to my Trading Terminal .

    1. Trade Smart Online

      Sorry, as of now we do not provide Algo trading. However, we are working on it which is in primitive state. We’ll intimate you once we are ready.

    1. Trade Smart Online

      Hello Sunil,
      You can have only trading account and link other company demat account. In this case, you can only buy equity shares but cannot sell. You are required to sell delivery shares from where you have demat account.

  6. Hemant A

    Sir. Can I get from the website the following statements at the end of the year like demat holding on 31 mar, demat transaction statement for full year, equity transaction statement for full year, style statements, equity/ derivative ledgers. Do I get the contracts in Excel or HTML format ?

    1. Trade Smart Online

      Hello Hemant,
      Kindly login BOX and check for menu list to get holding statement, P&L statement and equity/derivative ledger. For Demat statement please email us on su*****@vn****.com. There will be two contract notes sent to your registered email ID. One is in FTIL format which is just the supporting doc and not to be opened. Another one is HTML format. Please let us know if you are facing any issue in opening HTML file.

    1. Trade Smart Online

      Hello Vinod
      You can buy or sell shares in stock market through a registered stock broker. We are a discount broker, provide you with lowest brokerage, Good customer support and a very user friendly trading platform for trading.

    1. Trade Smart Online

      Hello Lalan,
      Demat and trading account opening charges are Rs.200 as per offer provided to you for the month. There is no difference in between.

  7. mangudi m s

    in your trading platforum you provide any recomondation of trading tips for intraday or positional please clarify

    1. Trade Smart Online

      Hello Mangudi M S,
      Currently we are not providing any research tips and recommendations. However, you can use the charting facility available in the Trading Software which provide you tools to do your own analysis.

  8. Rajeswari Ghosh

    I am very new to this industry. However, I want to do share trading. Who will guide me with the options? What is the minimum amount of return I can expect?

    1. Trade Smart Online

      Hello Arun Kumar Srivastava,
      You can open an another account with us. Please fill in your contact details in the below link. Our executives will assist you shortly.

    1. Trade Smart Online

      Hi A A Ghosh,
      Rs.1999 is brokerage plan for trading unlimited in currency segment for one month. It will be charged on first day of every month. If there are no single transaction for that particular month then amount debited in your account towards unlimited brokerage plan will be reversed on last day of month.
      Please refer the link for more information. http://tradesmartonline.in/pricing/

  9. Gopal Krishna Sinha

    I have a laptop with internet connection. Do you have to install software in my Laptop so that pay in and payout request and detailed charts can be seen?

    1. Trade Smart Online

      Hello Gopal Krishna Sinha,
      We do have software that you can install into your laptop. Please click here to download the NOW/NEST software. You may opt for NEST where in you get payin, payout and NEST chart facility in a single software.

      To know various methods of payin and payout please refer Knowledge Base article.


    Three modes of Trading: Browser, Software based and mobile based

    1. Trade Smart Online

      Hello Nishanth Sultana,
      There is no much difference in all the three logins.
      Software Based: Needs installation on your PC. You can place payin and payout request and can have detailed charts feature.
      Browser Based: You can access from anywhere without the installation.
      Mobile App: Very user friendly. Payin and Payout facility is not available.



    1. Trade Smart Online

      Hello Ashish,
      For intraday, you can trade up to 8-10 times i.e. upto 80k-1lac for the total balance of Rs.1lac. In case, if market moves against your favour, then you need to fund your account immediately to recover the loss. If market continuous to fall and if your loss reaches to 80% i.e. 80000 then we square off your position as per risk management policy. Please refer Risk Management Policy for more details.

      1. Vinod Kumar Dua

        Why shares bought by me in CNC yesterday could not be sold today and moreover no limit allowed today to trade. Not understandable … Pl reply

        1. TradeSmart

          Hello Vinod,
          You can place BTST trades on your own risk as there are possibilities of short deliveries in BTST. We recommend you to wait till T+2 days settlement for delivery selling. For more information please refer to this link to understand the risks involved in BTST. Kindly email us at su*****@vn****.com along with contact details. We shall check and update you.

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