TradeSmart Online BOX Update

February 9, 2016 Box, Trading Tools 2 min read
  • Trade Smart Online says:

    Hello Ashish,
    We understand your concern towards payout system. We would also like to inform you that, there is clearing and settlement holiday during all weekends. Though we accept payout from our end it will not get processed further because of clearing holiday. Hence, we do not process the payout requests on weekends. We would suggest you to place your request from Monday to till Friday 7:00am to get funds faster in your bank account.

  • Ashish says:

    Poor payout system and extremely poor on Fridays with all sorts of excuses.

  • Trade Smart Online says:

    Hello Sankar,
    We would request you to contact our customer care executive on the day of issue faced so that it will be easier for us to check and update you. We have not faced any issues yesterday. However, we will observe the same today. We will look into it if there is any issue observed.

  • Sankar narayanan says:

    While trading in the peak trading jours, the mobile app got hanged. Due to that today I had to end up in minus in 3 script. Please look into

  • Back Office Application | Trade Smart Online Blog says:

    […] Also read Box Update -2 […]

  • Trade Smart Online says:

    Hello Arao,
    In case you have any feedback with respect to our back office BOX, please feel free to share the same. We will look into it and provide you if it is feasible.

  • arao says:

    Sorry ..please ignore. Looks like we have to click 3 lines at the right top corner to get them.
    Its not intuitive

  • arao says:

    I am registered user.
    Other than My Dashboard, I am not able to see any other pages. Suddenly everything disappeared.
    Please help

  • Trade Smart Online says:

    Hi exp
    Which report are you referring to and which browser are you using?

    We just tried the ledger report and it is getting exported without any issue.

  • exp says:

    Dear Team,
    Cannot export reports to PDF.. Please check.

  • Sushma says:

    Hello Pallab,
    Thank you for your suggestions. We shall look to implement the same.

  • Pallab Sarkar says:

    below are required:
    1) % profit loss for each share
    2)to show splits if stocks are purchase in different lot and price


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